Last updated: July 28, 2026
This Privacy Policy explains how Montgolfière Marrakech collects, uses, and protects the personal information of visitors to https://montgolfiere-marrakech.ma/en/.
We are committed to protecting your personal information and ensuring its confidentiality and security.
1. Data Controller
The data controller responsible for the personal information collected through https://montgolfiere-marrakech.ma/en/ is Montgolfière Marrakech.
If you have any questions regarding your personal data or this Privacy Policy, you may contact us using the contact methods available on our website.
2. Personal Information We Collect
We may collect certain information when you use our website or contact us to book a Hot Air Balloon Marrakech experience.
The information we may collect includes:
- Full name;
- Email address;
- Phone number;
- Preferred flight date;
- Number of participants;
- Any information necessary to organize your experience.
This information is collected only when you voluntarily provide it to us.
3. How We Use Your Personal Information
We use your personal information solely to:
- Respond to your inquiries;
- Process your booking requests;
- Organize your Hot Air Balloon Marrakech experience;
- Contact you regarding your reservation or flight;
- Improve our services and enhance the visitor experience.
We never sell, rent, or share your personal information with unauthorized third parties for commercial purposes.
4. Legal Basis for Processing
Your personal information is processed based on:
- Your consent when submitting a contact or booking form;
- The necessity of processing your booking request;
- Compliance with applicable legal obligations.
You may withdraw your consent at any time by contacting us.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected.
Booking-related information may be retained for a reasonable period to provide customer support and comply with applicable legal obligations.
6. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access;
- Accidental loss;
- Alteration or misuse.
While we take reasonable steps to safeguard your data, no method of internet transmission or electronic storage is completely secure.
7. Cookies
The website https://montgolfiere-marrakech.ma/en/ may use cookies to improve your browsing experience and analyze website performance.
Cookies may be used to:
- Ensure the proper functioning of the website;
- Measure traffic and website performance;
- Understand visitor behavior;
- Improve our services and user experience.
You can manage or disable cookies at any time through your browser settings.
8. Third-Party Services
We may use trusted third-party services necessary for operating our website, including:
- Website analytics tools;
- Web hosting services;
- Communication and inquiry management tools.
These providers may process certain information only as required to deliver their services and in accordance with their own privacy policies.
9. Your Rights
Subject to applicable data protection laws, you have the right to:
- Access your personal information;
- Request correction of inaccurate information;
- Request the deletion of your personal information;
- Restrict certain data processing activities;
- Object to certain types of data processing.
To exercise your rights, please contact us using the contact information available on our website.
10. External Links
Our website may contain links to external websites or services.
We are not responsible for the content, privacy practices, or policies of third-party websites. We encourage you to review their respective privacy policies before providing any personal information.
11. Changes to This Privacy Policy
Montgolfière Marrakech reserves the right to update this Privacy Policy at any time to reflect legal, technical, or operational changes.
The “Last updated” date at the top of this page indicates the latest version.
12. Contact
If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us using the contact form available at: